The hours lost to copy and paste
can be won back.
In an estate agency, a clinic or a restaurant on the Costa Blanca, part of every week goes on the same things: reading the enquiry, typing it into the spreadsheet, sending the usual answer in the customer’s language. That is exactly what a well set up AI can prepare on its own. We set it up, and your team keeps the final word.
Where the time goes without anyone noting it
Enquiries come through three doors at once: email, the website form and WhatsApp. Someone reads them, works out which are serious, copies the name and phone number into the CRM or the spreadsheet, prepares the same standard quote for the hundredth time, translates it into Spanish or German, and makes a mental note to follow up on Thursday. None of it is hard. Put together, it eats the morning.
The trouble is that this time never shows up anywhere, so nobody tackles it. Rushing to automate everything at once with the first tool in an advert does not help either: an AI model can be wrong with complete confidence, and if it answers a customer with nobody reading first, the mistake lands in their inbox under your name.
What we do, in four steps
A week watching your real work
Before suggesting anything, we observe an ordinary week and note every task that repeats: who does it, where it comes in, how alike one time is to the next. We do not promise hours saved before we have seen this.
Picking what pays and risks little
From that list we choose the tasks where automation saves the most and a mistake costs the least: sorting enquiries, pulling the data off an invoice, summarising a call, drafting a reply. Anything that makes a decision for you stays out.
Building with standard parts
We use the AI models on the market and standard automation tools, connected to the spreadsheet or CRM you already have. Everything is documented and in your name: the accounts and the data are yours, not ours.
Measuring and adjusting
At first the AI prepares and a person checks every output before it reaches a customer. We measure the time actually saved, fix what goes wrong, and only then decide what can run with less supervision.
Included
- A week of observation and a list of repeated tasks
- A reasoned choice of what to automate first
- Setup with standard tools on your accounts and your data
- Written documentation of every automation
- Measurement of time saved and later adjustments
Not included
- Replacing an employee: the AI takes repetitive tasks off them, not their job
- Automating medical, legal or tax decisions, which a qualified person always makes
- Bulk unsolicited messages, with or without AI
How long it takes
The observation takes one ordinary working week. The first automation is built straight after, starting with the simplest useful one, and during its first weeks every output goes through a person. The pace of the next ones depends on what that first measurement shows.
What it costs
It can be a fixed-price project, from 690 € per automated task (before VAT: 834.90 € with VAT), or a monthly fee if you want us to keep watching and adjusting them. After the observation week we give you the exact amount in writing, before we build anything, and from then on it does not move. The tool accounts are in your name, so you see exactly what you pay for them.
See all pricesFrequently asked questions
What Costa Blanca businesses ask us most.
Will the AI answer my customers on its own?+
Not at first. The AI prepares the draft and someone on your team reads it and sends it. Only once we have measured for a while that a specific task comes out right do we consider giving it more autonomy, and that is your call.
Do I have to tell people they are talking to an AI?+
Yes, when it is not obvious. The EU AI Act, Regulation (EU) 2024/1689, requires that a person be told they are interacting with an AI system. We build that into every automation, and explain it in more detail on our AI compliance page.
What happens to my customers’ data?+
If an AI tool handles your customers’ data, that provider becomes a processor under the GDPR: you need a data processing agreement and to know where the data is processed. We check this before connecting anything, and everything stays in accounts in your name.
What if the AI gets it wrong?+
It does, sometimes with complete confidence: that is what is called a hallucination. That is why nothing goes out to a customer without someone checking it at first, and why we do not automate anything that is a medical, legal or tax decision.
How many hours will I save?+
We do not know until we have looked at your week, and be wary of anyone who gives you a figure without seeing it. After the observation we tell you which tasks can be automated and, once they are running, we measure the real time they free up.
Shall we look at what repeats in your week?
Tell us which tasks take up most of your time and we will tell you frankly whether they are worth automating. If the answer is no, we will say so too.